Stock changes frequently. If an item becomes unavailable after you order, we will contact you to choose a replacement or cancel that item.

You can add preferences in the order notes. We will do our best when inventory allows, but size and sex are not guaranteed.

Short holds may be possible. Add a note at checkout or email us before ordering. Long holds are not available.

We accept standard online payment methods during checkout. Your payment details are processed by our payment partners, not stored by us.

Yes, where required by law. Taxes appear at checkout.

We currently ship to the contiguous United States.

We ship on Monday and Wednesday. This protects animal welfare and reduces delays.

Fish are bagged with oxygen, insulated, and packed with heat or cold packs as needed. We may place weather holds when conditions require it.

Yes. Many customers prefer a hold for pickup during temperature extremes. Add the request in your order notes.

You will receive a tracking link by email when your order ships.

We refund the fish price and the portion of shipping attributable to that fish. If multiple fish were on the order, shipping is refunded pro rata for the lost item. Refunds go to the original payment method or as store credit.

Please acclimate fish properly and follow the acclimation instructions on our website. Do not release bag water into your tank.

Yes. We quarantine every fish for a minimum of two weeks before it is listed for sale. During quarantine we observe behavior and appetite, and use medication when necessary. We do not list a fish until it is eating well, stable, and ready. Healthy fish are the most important thing to us.

We cannot guarantee cancellations or substitutions once an order is placed.

We do not accept returns of live fish. Returns create unnecessary risk for the animals. For full details, see our Returns and Refunds Policy.

Photos show typical form and color. Individual fish vary in size, color, sex, and pattern. Juveniles often color up as they mature.

Most fish are juveniles. Sizes vary by shipment. If you need a specific size, please contact us before ordering at info@tropicalfish.co.

We prefer stability over chasing exact numbers. Match your tank to the fish’s general needs and keep conditions steady. If you are breeding, special parameters may help and we note those on species pages.

Enter the code at checkout. Promotions apply only as stated and may change or end at any time.

We do not sell dry goods at this time. We use and trust Aquarium Co-Op products and link to them for supplies.

Email info@tropicalfish.co. Include your order number for faster help.